We're here to help
Questions about your site, billing, or getting started? Email us directly — we reply fast and in plain English.
General support
For help with your website, account, billing, or anything else about the service.
support@websiites.comAccount and billing
To cancel, reactivate, change your plan, or ask about an invoice.
support@websiites.comCommon questions
Connecting your domain
You need to add two DNS records at your registrar. We give you the exact records and verify automatically when they propagate.
Read the domain guide →Cancelling or pausing
Cancel any time from your account dashboard. Your site goes offline that day. You have 30 days to reactivate at the same price.
Cancellation policy →Rebuilding your site
Trigger a rebuild from your account dashboard any time. Update your description and the AI regenerates the whole site in minutes.
Changing your plan
Go to your account and change your trim up or down. The price difference is prorated on your next invoice.
See all plans →Billing and invoices
Billing is monthly, charged to the card on file. Invoices are sent by email on each billing date. Contact us to update your payment method.
Privacy and data
What data we collect, how we use it, and your rights. We do not sell data and do not share it with third parties except as required to deliver the service.
Privacy policy →